Menu

Marita Dwight

Healthcare Leadership Speaker
Patient Advocate
Breast Health Awareness Spokesperson
Customer Service Transformation Expert
leaf

Marita is a dynamic healthcare leadership speaker with a passion for transforming teams from disengaged to deeply connected, and customer service from “zero to hero.” With a background in business management and hands-on experience as a Mammographer, director, and trainer, Marita brings a unique blend of clinical expertise and leadership insight into her teachings.

Marita Dwight-Smith
Healthcare Leadership Speaker
Patient Advocate
Breast Health Awareness Spokesperson
Customer Service Transformation Expert
leaf

Marita is a dynamic healthcare leadership speaker with a passion for transforming teams from disengaged to deeply connected, and customer service from “zero to hero.” With a background in business management and hands-on experience as a Mammographer, director, and trainer, Marita brings a unique blend of clinical expertise and leadership insight into her teachings.

Marita Dwight-Smith

Healing Healthcare Providers

In the wake of COVID-19, Marita has made it her mission to help heal not just patients, but also the healthcare providers who have carried the weight of the crisis. Believing that the extreme changes in healthcare have left leaders, staff and patients feeling burnout and overwhelmed, Marita’s passion has shifted to healing both the healthcare provider and the patient.

Leadership Challenges

Through compelling storytelling and a “backstage pass” approach to leadership challenges, Marita helps healthcare professionals overcome disconnection, embrace empathy, and lead with authenticity. Her keynotes inspire organizations to build high-engagement teams, improve patient experiences, and drive meaningful change through compassionate leadership.

Fostering a better understanding of each other’s perspectives and experiences, Marita helps get to the core root of disconnect and low-level energies that leave patients and healthcare professionals feeling empty, lacking trust, and unfulfilled. With a deep commitment to patient advocacy and service excellence, Marita equips healthcare professionals with the tools to foster personal growth, strengthen teams, and create a culture where both employees and patients thrive.

let’s work together

Creating change through compassionate leadership.

Marita delivers an engaging and insightful presentation that empowers healthcare providers to cultivate a thriving culture for both employees and patients. With deep industry knowledge and a compelling approach, she provides practical strategies to enhance workplace morale, improve patient care, and foster a supportive, high-performing environment. Attendees leave inspired and equipped with actionable tools to create meaningful change in their organizations. Highly recommended for any healthcare team seeking to elevate their culture and impact!

Jane
November 2024

As a team of dedicated nurses in the mammography field, we have had the privilege of witnessing firsthand the remarkable impact of Marita’s leadership and vision in the post-COVID-19 recovery period. Her unwavering commitment to patient care and efficiency in project implementation have truly transformed our workflow, ensuring that women continue to receive the critical screenings they need.

The Mammography Nursing Team
August 2020

Marita’s ability to adapt and innovate in the face of unprecedented challenges has been nothing short of inspiring. She introduced streamlined processes that improved patient flow, enhanced safety protocols, and prioritized staff well-being—all while maintaining the highest standards of care. Her dedication, professionalism, and compassionate approach have not only strengthened our team but have also reinforced the trust of the communities we serve.

We are immensely grateful for Marita’s guidance and expertise. Her impact extends beyond the workplace—she has reignited our passion for our mission and reminded us why we do what we do. Thank you, Marita, for your exceptional leadership and for paving the way for a stronger, more resilient future in mammography.

 

Dr. Smarty Pants